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FAQs

Returns/refunds

Can I return my order?

You may return your unopened order within 14 days of receipt as long as it is un used and factory sealed.  Please contact us via email at sales@acegoods.co.uk for a Returns Authorisation Number and further instructions.  Please do not return an item without contacting us first.

My item appears to be faulty, what should I do?

Please contact us via email at sales@acegoods.co.uk to inform us of any faulty items.  We will advise you further.